"I" before "E" except Gleitzman

Benjamin Gleitzman is a tinkerer, artist, and founder.

Posts tagged "Ai"

4 posts with this tag

The Night Shift

Or, How I Taught a Robot to Do My Chores While I Sleep

Lately I’ve been waking up to work I don’t remember doing. I haven’t taken up sleepwalking to my desk — something else has been up working while I slept.

For the past few months I’ve been running a small AI agent that clocks in around midnight. I named it Hemingway, after the writer who supposedly stopped each day mid-sentence so he’d always know where to begin the next morning. Its job description is roughly the same: while I sleep, look through my life and find something useful to pick up.

Conversational AI Interview on "Behind The Bots"

Conversational AI Interview on “Behind The Bots”

In college I worked at the Helpdesk answering questions over the phone about different tech problems for professors and my classmates. I found the tricky problems engaging, but there was a lot of repetition to that job. I now work in the field of Conversational AI, building the tools and experiences I wish I had back at the Helpdesk. Contact center automation is a curious space with various ethical dilemmas and “what-if” scenarios that are indicative to generative AI.